Find answers to common questions about Thonglor Pet Hospital, including opening hours, appointments, 24-hour emergency care, hospital branches, treatment costs, specialist veterinary services, diagnostic imaging and other pet care services.
Many Thonglor Pet Hospital branches are open 24 hours a day for general veterinary care and emergency services.
However, not every location operates 24 hours. Some branches and Pet Wellness Centers have specific opening hours.
We recommend checking the opening hours of your preferred branch before visiting.
View all branches:
https://thonglorpet.com/en/branch-thonglorpet
Appointments are recommended, especially if you would like to see a specialist veterinarian or if your pet requires a specific diagnostic test or procedure.
General consultations may also be available on a walk-in basis depending on the branch and veterinarian availability.
Book an appointment:
https://thonglorpet.com/en/appointment-thonglorpet
Yes. Walk-in consultations are available at participating branches depending on opening hours and veterinarian availability.
If your pet needs to see a specialist, undergo advanced diagnostic imaging, or receive a specific procedure, booking an appointment in advance is recommended.
You can book an appointment online or contact Thonglor Pet Hospital at 02-079-9999.
If you would like to see a specialist veterinarian, we recommend checking the veterinarian's schedule and available branch before visiting.
Book an appointment:
https://thonglorpet.com/en/appointment-thonglorpet
Find a veterinarian:
https://thonglorpet.com/en/find-doctor
Yes. Thonglor Pet Hospital provides 24-hour emergency and urgent veterinary care at branches offering 24-hour services.
Emergency cases do not require a prior appointment. Pets with sudden illness, accidents or potentially life-threatening conditions can be brought directly to a 24-hour hospital for assessment.
You can also call 02-079-9999 while travelling to the hospital for assistance.
Emergency & Accident Clinic:
https://thonglorpet.com/en/center/emergency-accident-clinic
Seek veterinary attention promptly if your pet develops severe or sudden symptoms such as:
Difficulty breathing
Collapse or loss of consciousness
Continuous or repeated seizures
Severe or uncontrolled bleeding
Serious accidents or trauma
Sudden inability to stand or walk
Rapid abdominal swelling
Severe pain
Inability to urinate
Suspected poisoning or toxin exposure
Pale or blue gums
Sudden neurological abnormalities
If you are unsure whether your pet's condition is an emergency, contact the hospital at 02-079-9999.
Thonglor Pet Hospital currently has 21 branches covering Bangkok, the Bangkok metropolitan area, major cities in Thailand and an international branch.
Branch services, specialist clinics and opening hours may vary by location.
View all branches:
https://thonglorpet.com/en/branch-thonglorpet
No. Many Thonglor Pet Hospital branches operate 24 hours a day, while some branches and Pet Wellness Centers have specific opening hours.
Always check the individual branch page before travelling, especially for late-night visits or emergency care.
View branch opening hours:
https://thonglorpet.com/en/branch-thonglorpet
No. Specialist services, diagnostic equipment and veterinarian schedules vary between branches.
If your pet requires specialist care or advanced diagnostic equipment, the hospital team can help identify an appropriate branch and coordinate referral when necessary.
You can choose a nearby branch for general veterinary care and preventive services.
For specialist treatment, advanced imaging or complex medical conditions, contact 02-079-9999 or check the branch pages to find the location that provides the service your pet needs.
View all branches:
https://thonglorpet.com/en/branch-thonglorpet
Thonglor Pet Hospital provides veterinary care for dogs and cats.
Selected branches also provide veterinary care for exotic pets through the Exotic Pet Clinic. Depending on veterinarian availability, patients may include rabbits, birds, hamsters, hedgehogs, sugar gliders and reptiles.
We recommend confirming veterinarian availability before bringing an exotic pet to the hospital.
Exotic Pet Clinic:
https://thonglorpet.com/en/center/exotic-pet-clinic
Thonglor Pet Hospital provides a wide range of specialist veterinary services, including:
Cardiology
Ophthalmology
Dermatology and allergy care
Neurology and spinal care
Orthopedics and joint care
Surgery
Internal medicine
Oncology and cancer care
Diagnostic imaging
Physical therapy and rehabilitation
Oral and dental care
Senior pet care
Cat-specific veterinary care
Exotic pet care
Emergency and urgent care
Services and specialist veterinarian schedules vary by branch.
View Medical Centers & Clinics:
https://thonglorpet.com/en/
Yes.
Thonglor Pet Hospital Rama 9 Headquarters provides advanced diagnostic imaging, including:
1.5 Tesla MRI
128-slice CT Scan
Ultrasound
Digital X-ray
Echocardiography
Other diagnostic imaging services as clinically indicated
MRI may be used to evaluate the brain, spinal cord, nerves and soft tissues, while CT Scan may be used to assess bones, joints, the chest, abdomen and other anatomical structures depending on the suspected condition.
A veterinarian will determine which diagnostic test is appropriate for each patient.
Imaging Center:
https://thonglorpet.com/en/center/radiation-and-ultrasound-diagnostic-center
Rama 9 Headquarters:
https://thonglorpet.com/en/branch/pethospital-thonglorpet-rama9
Veterinary costs depend on your pet's condition, the examination required, diagnostic tests, medication, treatment, medical equipment and the services provided at each branch.
Because every patient's condition is different, there is no single treatment price that applies to all cases.
Some preventive care services, health screenings and treatments are available as packages or promotions with clearly stated prices.
View current packages and promotions:
https://thonglorpet.com/en/promotion-thonglorpet
Yes.
For services and packages with established prices, you can check the cost before visiting.
For illnesses or medical conditions that require examination or diagnostic testing, the veterinarian will first assess your pet and discuss the recommended diagnostic and treatment plan.
You can also contact the hospital before your visit for general information about expected costs.
Yes. Thonglor Pet Hospital provides Telemedicine services for suitable cases.
Online veterinary consultation may be useful for follow-up discussions, reviewing certain symptoms or receiving preliminary advice.
However, if your pet requires a physical examination, blood testing, diagnostic imaging or emergency treatment, the veterinarian may recommend bringing your pet to the hospital.
Telemedicine Service:
https://thonglorpet.com/en/center/telemedicine-service
Yes. Pet Taxi services are available for transporting pets to and from the hospital.
Service areas, schedules, vehicle availability, transport conditions and fees depend on the journey and the pet's requirements.
Advance booking is recommended.
Pet Taxi Service:
https://thonglorpet.com/en/petcare/pets-taxi
Transportation for critically ill pets may require additional assessment because their condition may require medical monitoring or emergency transport.
Contact the hospital at 02-079-9999 so the team can advise on the most appropriate transportation option for your pet's condition.
Pet accommodation and boarding services are available at selected Thonglor Pet Hospital branches.
Available room types, check-in requirements and services vary by branch.
Before check-in, owners should provide relevant information about vaccination status, medications, medical conditions, feeding instructions and behavioural concerns.
Pets that require medication, wound care or medical monitoring may need Medical Boarding or inpatient care rather than standard boarding.
Please contact your preferred branch to confirm availability.
Anesthesia carries different levels of risk depending on the individual patient, including age, general health, underlying medical conditions and the type of procedure being performed.
Before anesthesia, the veterinarian will assess the patient's health and determine whether tests such as blood work or additional examinations are required.
The anesthesia plan is then selected according to the individual patient, with vital signs monitored during the procedure and recovery care provided afterward.
Surgery Center:
https://thonglorpet.com/en/center/surgery-center
Pre-anesthetic blood testing may be recommended to evaluate factors such as blood cell levels and organ function before a procedure.
The tests required depend on the pet's age, medical history, health condition and type of procedure.
The veterinarian will determine the appropriate pre-anesthetic assessment for each patient.
Yes.
If a patient requires specialist care, advanced diagnostic equipment or treatment that is not available at the original branch, the veterinary team can coordinate care or referral to another suitable Thonglor Pet Hospital branch.
For complex cases requiring advanced diagnostic imaging or multidisciplinary veterinary care, referral to Rama 9 Headquarters may be considered depending on the patient's condition.
Yes. Selected Thonglor Pet Hospital branches, including Rama 9 Headquarters, can receive referral cases from other veterinary clinics and hospitals.
Referral may be appropriate when a patient requires specialist consultation, advanced diagnostic imaging, surgery, intensive care or multidisciplinary treatment.
English-speaking veterinary and support teams are available at selected Thonglor Pet Hospital branches.
The Asoke-Prasarnmit branch in central Bangkok specifically provides English-speaking support for international pet owners, including consultations, treatment explanations, cost estimates, discharge instructions and referral coordination.
If English-speaking assistance is required, contact the hospital before visiting so the team can recommend an appropriate branch.
Yes. Thonglor Pet Hospital provides Pet Relocation services to help owners prepare pets for international travel.
Services may include:
Microchip verification
Health examinations
Vaccination planning
Rabies antibody testing
Veterinary health certificates
Travel crate preparation
Travel document preparation
Requirements vary by destination country, airline and travel date, so owners should begin preparation well in advance.
Pet Relocation Service:
https://thonglorpet.com/en/center/pet-relocation-service
Thonglor Pet Hospital provides veterinary care ranging from preventive medicine and general consultations to emergency treatment, specialist medicine, advanced diagnostics, surgery, inpatient care and rehabilitation.
Depending on the branch, additional pet services may include:
Grooming
Pet Taxi
Pet boarding
Pet Shop
Telemedicine
Pet Relocation
Rehabilitation and physical therapy
Services and opening hours vary by branch.
For appointments, veterinarian schedules, specialist services, branch information or general enquiries:
Tel: 02-079-9999
Book an Appointment:
https://thonglorpet.com/en/appointment-thonglorpet
Find a Branch:
https://thonglorpet.com/en/branch-thonglorpet
Find a Veterinarian:
https://thonglorpet.com/en/find-doctor
For emergencies, bring your pet to a Thonglor Pet Hospital branch that provides 24-hour emergency care. No prior appointment is required for emergency assessment.