For over three decades, Thonglor Pet Hospital has stood firmly by pet lovers, integrating veterinary science with cutting-edge innovation and technology to consistently deliver the highest standards of care. Entering our 31st year, we reinforce our position as the leader in Thailand's pet industry, moving toward a future as a comprehensive animal health hub. Our strengths lie in an extensive nationwide hospital network, holistic medical services, and significant investment in the most advanced veterinary technology in the region.

Thonglor Pet Hospital is committed to elevating treatment standards toward 'The Best Outcome' by utilizing technology and data-driven insights to transform into a 'Smart Hospital.' With expansion plans for both domestic and international markets, we have set an ambitious target of 100% revenue growth by 2029, ensuring we meet the ever-growing needs of the modern pet lover.

Dr. Kitika Chaisupatanakul, Chairperson of the Executive Board of Thonglor Pet Hospital, stated  "While the pet industry is experiencing rapid growth with many new players entering the market, the true challenge lies in achieving 'The Best Outcome' for pet care. This requires a profound blend of experience, specialized knowledge, and the strategic application of innovation. With over 31 years of expertise, Thonglor Pet Hospital is committed to leveraging innovation to enhance the quality of life for all pets. In 2025, our business direction will focus on delivering 'The Best Clinical Outcome,' which is the core of our operations. We are integrating advanced innovations and technologies to ensure more precise diagnosis and treatment, guaranteeing that every pet receives the exceptional care they deserve."

To support the growing community of pet lovers, Thonglor Pet Hospital is executing a continuous expansion plan. Domestically, we are growing through both direct investment and Joint Ventures. We welcome partnerships with existing veterinary clinics and hospitals looking to synergize customer bases and share medical expertise and management systems. Currently, we operate 21 branches, with the upcoming 'Thammasat-Thonglor Pet Clinic' set to open at Thammasat University Hospital. This collaborative innovation hub will serve as a model university-based clinic, providing diagnosis and treatment services to the campus community and residents in Pathum Thani by late 2025. Internationally, we are actively exploring further opportunities within the ASEAN region to build a world-class veterinary network. Our international footprint currently includes a successful operation in Vietnam, as we aim to meet the rising demand for high-standard pet care across the region.

Furthermore, we place a strong emphasis on leveraging Data to drive our operations under the 'Thonglor Data-Driven' initiative. Our ultimate goal is to develop a centralized pet data platform in Thailand, setting a new standard for Personalized Veterinary Care that is both precise and safe. By analyzing 31 years of clinical data, health histories, and behavioral patterns, we empower our veterinarians to predict disease risks and create proactive, tailor-made treatment plans for each individual pet. These insights allow us to understand exactly what each pet needs to achieve 'The Best Outcome.' In parallel, our 'Smart Hospital' concept goes beyond merely using technology; it is about utilizing innovation to enhance staff capabilities and deliver an exceptional customer experience. By integrating advanced technology into our medical processes, we can monitor patient status in real-time, leading to increased operational efficiency, superior diagnostic precision, and highly effective treatment planning.

To provide holistic care for pets in every dimension, Thonglor Pet Hospital has established strategic partnerships across various industries under the 'Synergy for Best Outcome' initiative. Our key collaborations include Real Estate Partnering with Pruksa Real Estate PCL to design pet-friendly living spaces and conduct on-site pet health check-up activities within their residential projects. Finance & Insurance Collaborating with Krungthai Card PCL (KTC) to enhance privileges for customers in the pet category, and with Dhipaya Insurance PCL to provide seamless pet insurance services, covering both policy purchases and fast-track claims. Tourism Working with the Tourism Authority of Thailand (TAT), Pattaya Office, to promote 'Pet-Friendly Tourism' and support traveling with pets.Social Responsibility Continuing our support for the The Voice (Foundation by Kaechollada) to provide care and assistance to abandoned animals. These cross-industry alliances ensure that we support not just the health of pets, but the entire lifestyle of pet owners.

Regarding our social responsibility initiatives, we remain committed to being an integral part of society by providing continuous aid and care to animals in need—including those who have been abused or affected by various natural disasters. Alongside our rescue efforts, we actively promote animal health awareness within the community through various outreach activities. This includes conducting health check-ups, administering vaccinations, providing medical treatments, and offering grooming services for dogs in various shelters. Our goal is to work together toward building a better and more sustainable society for both humans and animals.

The pet market in 2025 shows strong momentum, with a valuation of over 71 billion THB—a 7% increase—and is projected to reach 123.9 billion THB by 2030, representing an 11.7% growth rate. This surge is driven by 'Pet Humanization' and rapid 'Urbanization.' Today’s pet owners prioritize longevity and quality of life for their companions as much as their own. In response, Thonglor Pet Hospital has upgraded its specialized centers—including the Ophthalmology, Cardiology, Neurology & Spine, and Diagnostic Imaging Centers—integrating human-grade surgical innovations and technologies to maximize treatment efficiency.

Furthermore, the 'Cat Parent' trend is clearly rising, as cats are well-suited for urban living in condominiums. Owners are now more willing to invest in premium products and advanced healthcare, creating significant opportunities for the veterinary sector.

Despite new market entrants, Thonglor Pet Hospital maintains its competitive edge through its large-scale operations, extensive branch network, and multidisciplinary teams of specialists. We serve both our primary patients and complex referral cases from other clinics. By focusing on sustainable growth, expansion, and integrated innovation, Thonglor Pet Hospital aims for 100% revenue growth over the next three years.